HeyGen

HeyGen is an AI-powered video generator for businesses, educators, or individuals that creates professional-looking videos in just a few clicks.
HeyGen Review
Zoran Trimmel
Zoran Trimmel
08/12/2025
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You saw the HeyGen ads and thought, “Looks amazing, but is it really that good?” We had that same exact question. So our team spent 15+ hours testing everything for this Heygen review. We’ll show you our real video results, the hidden strengths, and the frustrating flaws no one talks about. Find out the truth before you buy.

What is HeyGen?

what-is-heygen

HeyGen is an AI-powered video generator designed to help businesses, educators, and creators produce professional-looking videos with remarkable ease. It replaces the need for traditional filming by providing a vast library of customizable AI avatars and over 300 voices, allowing you to create high-quality content from just a text script in a few clicks.

Who Should Use HeyGen?

HeyGen is a versatile tool, but it’s especially powerful for specific groups. Here’s who we think will get the most value out of it:

  • Marketers & Sales Teams: Quickly create video ads, product demos, and personalized sales outreach content at scale without needing actors or a film crew.
  • Educators & Course Creators: Easily turn presentations (PPTs) and learning materials into engaging video lessons to make learning more dynamic and accessible.
  • Businesses & HR Departments: Perfect for producing professional internal communications, employee onboarding guides, and corporate training videos efficiently.
  • Content Creators: A game-changer for those who are camera-shy or want to produce content with a consistent AI persona without the hassle of filming.

How We Test HeyGen – AI Video Generation

1. AI Avatar Video Creation

HeyGen offers a few ways to create your video presenter. You can choose a pre-made Studio Avatar from their library, or you can instantly create your own using the ‘Talking Photo’ feature.

This powerful tool transforms a still headshot into a dynamic, animated character that speaks from your script. When creating a Talking Photo, you have three main options:

  • Generate a new face entirely with AI.
  • Choose from HeyGen’s library of stock avatars.
  • Upload your own photo.

To see how well this worked with a real person, we chose the third option: uploading a photo of our Content Manager, Zoran.

The process was super simple. We uploaded his photo, filled out a few quick details to create the avatar, and then jumped into the editor.

Uploading a photo of Zoran to create a custom avatar in HeyGen

Uploading a photo of Zoran to create a custom avatar in HeyGen

There, we gave the new avatar this simple script to say:

“Hello everyone, my name is Zoran Trimmel. I’m currently passionate about researching AI tools, and I work as the Content Manager at TechDictionary.”

We gave the new avatar a simple script

We gave the new avatar a simple script

We hit ‘Generate,’ and in just a few minutes, this video was ready. Check it out:

 

Our Verdict: Honestly, it’s pretty impressive for a still photo. The lip-sync is solid, and the subtle head movements keep it from looking flat. While it’s not as smooth as a full video-based avatar, this feature is an awesome tool for creating quick, engaging videos without any filming.

2. AI Voice Cloning

An AI avatar is nothing without a great voice, and HeyGen delivers impressive options here. The platform offers a massive library of over 300 voices in various languages and tones, suitable for any project, from professional E-learning and Narration to engaging marketing videos.

ai-voice-cloning-library

After choosing your AI avatar and putting on the script, you can bring it to life using HeyGen Voice Cloning! It provides a lot of voice with different tones and languages and even uses cases such as Audiobooks, E-learning, Narration, Games, etc. You can also adjust the speed and pitch. 

ai-voice-setting

When testing HeyGen, we noticed that this tool also allows you to choose how the AI avatar talks, either stably or expressively.

ai-video-feature

Click the “Submit” button on the left side when you are done. 

After putting on the script and exporting it, we were quite impressed with how fast the process took. The process takes about 1-2 minutes based on the length of your script. 

Here is the result:

Related Articles:

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Kits.ai Voice Generator: What Is It? How To Use?

3. Other Standout Features We Noticed

HeyGen also includes several powerful ‘apps’ to automate specific video tasks. Here are a few that we found most useful:

  • PPT/PDF to Video: Instantly turns your PowerPoint presentations or PDFs into fully narrated videos, saving hours of manual work.
  • Translate Video: Automatically translates your video’s audio and lip-syncs the avatar to the new language, making your content instantly global-ready.
  • Interactive Avatar: Lets you create a real-time conversational AI that can be embedded on your website to act as a 24/7 customer service agent or brand ambassador.
HeyGen's powerful features

HeyGen’s powerful features

4. Heygen Integrations: Connecting Your Workflow

Its most important connection is with Zapier, which lets you link HeyGen to over 5,000 apps. This is incredibly powerful for automating tasks, like automatically creating a welcome video when a new lead is added to your CRM.

HeyGen also has several key direct integrations:

  • Canva: Add AI videos directly into your Canva designs.
  • ChatGPT: Use a plugin to generate scripts and create videos right inside ChatGPT.
  • Adobe Express: Seamlessly bring HeyGen videos into the Adobe editing suite.
  • HubSpot: Connect with your CRM to create and send personalized sales and marketing videos.
HeyGen integrations with Zapier, Canva, ChatGPT, Adobe Express

HeyGen integrations with Zapier, Canva, ChatGPT, Adobe Express

HeyGen Review: The Pros And Cons

Let’s point out what we like and what we don’t from our experience when testing HeyGen:

The Pros The Cons
✅ Realistic Avatars

✅ User-friendly interface

✅ Great quality of AI-generated video

✅ Allows adding voices from third-party

✅ Excellent Voice Quality

✅ Supports different languages

✅ Powerful Automation Tools

❌ Confusing Credit System

❌ Limited Voice & Avatars

❌ Few credits for a free plan

❌ Lack of avatars & voice settings

 

 

HeyGen vs The Competition (Synthesia & D-ID)

To provide a broader perspective, we’ve compared HeyGen with two other Heygen’s Alternatives in the AI video space: Synthesia and D-ID. Here’s a quick comparison table of the most important criteria.

Criteria HeyGen Synthesia D-ID
Avatar Quality Excellent & Realistic Professional, but more corporate Animates still photos only
Customization Highly Flexible & Creative Template-based; less flexible Very limited
Voice Cloning Yes, High-Quality Yes, also high quality Not a primary feature
Starting Price From $29/mo (Free Plan available) From $29/mo (Limited demo) From ~$5/mo (Basic tool)
Best For Most Users (Marketing, Creators, SMBs) Large enterprise needs only Simple, single-purpose projects
  • Choose HeyGen if… You want the best all-around tool. It offers a perfect balance of high-quality avatars, creative flexibility, and powerful features that fit most needs, from marketing to content creation.
  • Choose Synthesia if… You are a large corporation with a big budget, focused exclusively on formal training videos and don’t need creative flexibility.
  • Choose D-ID if… You only need a very basic tool to make a single photo talk, and it doesn’t require a full video creation suite.

See our detailed comparisons: HeyGen vs Synthesia and HeyGen vs. D-ID

Honest HeyGen Review From Actual Users [Update 2025]

That is what we evaluate about this AI video tool. How about other users? What are their thoughts about it? Let’s take a round from the marketplace:

acutal-users-review-heygen-on-trustpilot

With over 1,300 reviews and 4.8/5 ratings on Trustpilot, HeyGen succeeds in its job. Most of them are pleased about what HeyGen can do and how great its AI-generated avatar & videos are. 

real-customers-review-heygen

As with other tools marketplaces, 503 reviews with 4.8/5 stars on G2.com. Users’ reviews about HeyGen’s pros and cons are quite similar to ours. 

HeyGen's 4.4 star rating from 188 reviews on Product Hunt

HeyGen’s 4.4-star rating from 188 reviews on Product Hunt

On the tech community site Product Hunt, it also has a strong 4.4/5 rating from over 180 reviews. The consensus is clear: users consistently value the platform’s ease of use and professional results.

HeyGen Review: The Pricing Plans

HeyGen’s pricing is designed for different needs, but nearly all plans use a credit system where 1 credit = 1 minute of video. Here’s a quick guide to help you choose the right plan.

Feature Free Creator Team (Most Popular)
Price $0 $29 / month from $39 / seat/month
Best For Testing the platform Solo Creators & Freelancers Teams & Businesses
Resolution 720p 1080p Up to 4K
Watermark Yes No No
Voice Cloning No Yes Yes
Collaboration No No Yes

Which Plan Is Right For You?

  • Free: Best for testing the platform. Videos are watermarked and in 720p.
  • Creator: The ideal choice for solo creators. Unlocks 1080p videos, removes watermarks, and adds voice cloning.
  • Team: Essential for businesses needing 4K video, collaboration tools, and multiple user seats.
  • Enterprise: For large organizations needing advanced security and dedicated support, contact HeyGen for custom pricing.
HeyGen Pricing Plans

HeyGen Pricing Plans

Heygen’s Refund Policy:

  • Payments are generally non-refundable.
  • No partial refunds if you cancel a subscription early.
  • Your access continues until the end of your paid period.

Final Thought

In conclusion, HeyGen is a versatile solution for writers, marketers, and businesses who are looking to boost productivity, enhance creativity, or streamline content generation. It’s AI Video & Talking avatar generator offers an impressive performance with flexible pricing plans, which make it stand out from other AI video generation alternatives.  

Share your thoughts on this Heygen review in the comments below, and stay tuned for more insightful reviews in our TechDiction section! 

For an in-depth exploration of HeyGen’s competitors and how to know which AI-generated video tool is right for you, check out our comprehensive guide on HeyGen alternatives.

FAQs

1. Is HeyGen free?

Yes. HeyGen has a free plan without a credit card but with limits.


2. Is HeyGen any good?

Yes, HeyGen is more than good. With the pros and cons we talked about in the HeyGen reviews, we would say it is one of the best AI-generated Videos right now.


3. Is HeyGen better than Synthesia?

HeyGen rates 4.8/5 stars with 1,316 reviews while Synthesia rates 4.4/5 stars with 551 reviews on Trustpilot. Each product has different pros and cons as much as their features. Follow TechDictionary for more specific reviews and decide which one is best for your business needs.

Our Approach to AI Tools

  1. We search the internet and join AI communities to find the best and trending tools.
  2. We verify each tool’s legitimacy by checking if the founders are traceable and credible reviews exist.
  3. We sign up with our own details, including payment info, when necessary.
  4. We test the tool to ensure it delivers on its promises and uncover hidden tips to share with our readers.
  5. We confirm pricing matches what’s stated on the homepage and look for any additional features.
  6. We review real user feedback to ensure a comprehensive understanding of the tool.
  7. We test similar tools and their competitors to identify strengths and weaknesses for balanced recommendations.
  8. We research community discussions about AI tools and provide specific insights.
  9. Our reviews focus on four key aspects: Authenticity (Does The Tool Do What It PR?), Competency (Does The Tool Do It Main Job Well?), Affordability (Does The Price Is Reasonable For The Value Given?), and Simplicity (Does Anyone even Beginners can easily Use It?). 
  10. If the tool is not as good as it says, we’ll make sure you know about a cheaper alternative.

The Ratings

  • 1 Star: This rating is designated for tools that fail to operate as advertised, may pose risks to users, or are deemed misleading.
  • 2 Stars: This rating applies to tools that demonstrate subpar performance, frequently encounter operational problems, or do not satisfy fundamental user requirements.
  • 3 Stars: This rating is awarded to tools that meet basic functional standards and address primary needs but lack notable features or an optimized user experience.
  • 4 Stars: This rating is reserved for tools that exhibit excellent performance, provide advanced features, deliver a positive user experience, and receive favorable feedback from the community.
  • 5 Stars: This rating is allocated to the premier tools in their respective fields, setting industry standards with groundbreaking features and outstanding user experiences.

We’re here to help! If you’re not completely satisfied with your review, please contact us at techdictionary.io@gmail.com. Our team will be happy to take a fresh look at your product. Just a heads up: that means your rating might change. We appreciate your understanding!

Alternatives

FineVoice

FineVoice

FineVoice quickly creates high-quality voice recordings and offers free voice-changing features to add personality to the audio for free.
Syllaby.io

Syllaby.io

Syllaby is an AI-powered platform, that helps users create viral social media videos.
HeyGen
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Your comment
Daniel H.
D
Outstanding results!
Olivia B.
O
Great AI video tool. It’s intuitive and saves a ton of time, but sometimes the animations can feel a bit stiff. Still, it’s a fantastic tool overall!
Bobbie Miles
B
This is by far the easiest AI video tool I’ve used. I can create professional-looking videos in minutes, even with minimal video editing experience.